We're here to help you plan your perfect Dubai experience
Have questions about our experiences or need assistance with your booking? Our customer service team is ready to help you.
647 Julie Springs
Greenville NE29 0AT
+444017988571
Available 9:00 AM - 6:00 PM (GMT)
info@dubaiskypoolexperience.com
bookings@dubaiskypoolexperience.com
We recommend booking at least 1-2 weeks in advance, especially during peak season (October-April). Our most popular experiences like the Aura Skypool can be booked up to 30 days in advance.
Most of our experiences offer free cancellation up to 48-72 hours before the scheduled date. Each experience has its own specific policy, which is clearly outlined on the product page and in your booking confirmation.
Some of our experiences have age restrictions. For example, the Aura Skypool experience is open to guests 12 years and older, while the Sunset Rooftop Bar Experience requires all guests to be at least 21 years old. These details are specified in the "Important Information" section of each experience.
Most of our experiences require smart casual attire. For pool experiences, appropriate swimwear is required. Specific dress codes for each experience are mentioned in the product descriptions. As a general rule, we recommend avoiding sportswear, flip-flops, and beachwear for rooftop dining and bar experiences.
Yes, if you don't see your preferred date available, please contact our customer service team. We may be able to arrange a special booking or suggest alternative dates and experiences.