Last Updated: May 1, 2024
Welcome to Dubai Skypool Experience. These Terms and Conditions govern your use of the Dubai Skypool Experience website located at dubaiskypoolexperience.com (the "Website") and all related services provided by Dubai Skypool Experience ("we", "our", or "us").
Please read these Terms and Conditions carefully before accessing or using our Website and services. By accessing or using any part of the Website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any of our services.
Throughout these Terms and Conditions, the following terms shall have the meanings assigned to them below:
You must be at least 18 years of age to use our Website and services. By using our Website and agreeing to these Terms, you represent and warrant that you are at least 18 years of age.
To access certain features of the Website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password. We encourage you to use a "strong" password (including upper and lowercase letters, numbers, and symbols) for your account.
You agree not to use the Website:
By making a Booking through our Website, you confirm that you accept and agree to these Terms and Conditions. A Booking is not confirmed until we send you a confirmation email and receive full payment.
All prices displayed on our Website are in US Dollars (USD) unless otherwise specified. Prices include applicable taxes as indicated during the booking process.
Payment can be made using the methods specified on the Website. All payment information is securely processed by our payment service providers. We do not store your complete credit card details on our systems.
You agree to pay all charges at the prices then in effect for your Booking. You also authorize us to charge your chosen payment method for any such amounts.
Once your Booking is confirmed, we will send you a confirmation email containing important information about your Experience, including date, time, venue, and any special instructions. It is your responsibility to check this information carefully and contact us immediately if there are any errors.
If you need to modify your Booking, please contact us as soon as possible. We will try to accommodate your request, but modifications are subject to availability and may incur additional charges. Modifications cannot be guaranteed and are at our discretion.
Please refer to our Refund Policy for complete details regarding cancellations, refunds, and changes to Bookings.
We act as an intermediary between you and our Venue Partners. While we carefully select our partners and strive to ensure high-quality Experiences, we are not responsible for the actual provision of the Experience, which is the responsibility of the Venue Partner.
We make every effort to ensure that the information about Experiences on our Website is accurate and up-to-date. However, Experiences may change due to circumstances beyond our control. We reserve the right to make changes to Experience details if necessary.
During the Experience, you must comply with all instructions provided by the Venue Partner and their staff. Venue Partners reserve the right to refuse entry or service to any person who, in their opinion, is under the influence of alcohol or drugs, behaves aggressively, or otherwise poses a risk to themselves or others.
You are responsible for ensuring that you meet any specific requirements for the Experience (age restrictions, dress code, physical ability, etc.) as mentioned in the Experience description.
We reserve the right to cancel or change an Experience due to circumstances beyond our control, including but not limited to adverse weather conditions, operational issues at the venue, or insufficient bookings.
In case of cancellation by us, you will be offered either a full refund or an alternative Experience of equivalent value, at your choice.
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Dubai Skypool Experience, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes. This license does not include the right to:
If you submit any content to our Website (such as reviews, comments, or feedback), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that any content you submit does not violate any third party's rights and will not cause injury to any person or entity.
Your use of the Website and our services is at your sole risk. The Website and its contents are provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We make no warranty that:
To the fullest extent permitted by applicable law, in no event will Dubai Skypool Experience, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Website, any websites linked to it, any content on the Website or such other websites, or any services obtained through the Website, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.
This limitation of liability does not affect any liability which cannot be excluded or limited under applicable law.
You agree to defend, indemnify, and hold harmless Dubai Skypool Experience, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Website, including, but not limited to, any use of the Website's content, services, and products other than as expressly authorized in these Terms and Conditions.
These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United Kingdom.
Any legal suit, action, or proceeding arising out of, or related to, these Terms and Conditions or the Website shall be instituted exclusively in the courts of the United Kingdom. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. The most current version will be posted on our Website with the "Last Updated" date. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website and our services.
If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms and Conditions will continue in full force and effect.
These Terms and Conditions and our Privacy Policy constitute the sole and entire agreement between you and Dubai Skypool Experience with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.
If you have any questions about these Terms and Conditions, please contact us:
By email: info@dubaiskypoolexperience.com
By phone: +444017988571
By mail: 647 Julie Springs, Greenville NE29 0AT, United Kingdom